Service
1. Products sold by Akyga Europe previously called Ropla Computers are covered by 24 month warranty provided by Akyga Europe. It does not apply to defective or used goods, that are marked with information about warranty period.
2. General warranty terms can be found at here.
3. Responsibility of Akyga Europe sp. z o.o. due to warranty for physical damage of goods sold is excluded.
Complaint
Complaint about defective products is possible only after prior sending of the complaint note to rma@akyga.com email address. After verification, service gives RMA number and sends it back to customer. Partner sends a parcel with defective goods at its expense. The readable RMA number should be placed in visible place on parcel for easy identification. In case of lack of readable RMA number on the package, it will not be accepted and send back.